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29/8/2021 0 Comments

How To Protect Your Client Or Customer List With A Non-Solicitation Agreement

Launching your business may have been easy but running it while dealing with challenges is tough. 

Imagine creating a long successful list of your well-paying customers, only to realize that your sales staff / employees steal them away from your business. 

Doesn't feel good, does it?

This is why you must have a non-solicitation agreement duly signed by all of your top-level executives, salespersons, and employees with access to your list. 

But what exactly is a “non-solicitation agreement” and how will it help you protect your client and/or customer list? 

This article will help you with all relevant points. Starting with what is a non-solicitation agreement, what are the key pointers, and the best practices.

What Is A Non-Solicitation Agreement?

In legal terms, a “non-solicitation agreement” is one where the employees agree and pledge to stand by an agreement that states they will not solicit the company’s customers or clients for their own interest or a competitor's benefit, while they are with the company or after they leave the company.

In addition to the above, the agreement can also have a clause whereby the employee is expected not to solicit other employees to quit the job along with them and move on together to a new company. 

At times, the non-solicitation agreement is added as a section in a different agreement. It could be in a non-compete agreement, an employment contract or in a non-disclosure agreement.

In any case, if it seems relevant, you must add non-solicitation terms to your agreements

Note that the above agreements are not mandatory and if an employer wants to protect the customer list, he/she can have a separate non-solicitation agreement created. Also, there isn't any consensus as to when is the agreement signed or presented to the employee. 

Meaning you can do it at any time prior to or after someone is hired. 

Additionally, you should note that these agreements can be used also with independent contractors, consultants, and other professionals that may need access to your list to perform their work. 

That is an extra level of business protection.

Why Do You Need A Non-Solicitation agreement?

Knowing what a non-solicitation agreement is, the next question that arises is why would you need to have a non-solicitation agreement.

To answer the above, think of employees or sales staff who aren't trustworthy and might take the possibility to take away your l customers. 

The sole purpose behind the creation of non-solicitation agreements is to protect employers from being exploited by their employees (or consultants) (when they take away employees or customers to a competitors company)

It is common for the employees to leave a company to work for a competitor or to start their own business. 

Odds are the new employer would try to get the customers of the previous company. Having a non-solicitation agreement prevents the former employee from doing this. .

In simple terms, a non-solicitation agreement prevents client-poaching, keeping the customers and client lists intact.

How To Draft A Non-Solicitation Agreement?

When it comes to drafting the non-solicitation agreement, it is important to take care of the clause added, the restrictions imposed, and the reason why it is being implemented. 

An important term here is the contract terms that notifies the duration for which employees must stick to the agreement.

With that being said, the non-solicitation agreement created must include restrictions against:

Selling goods or services to the company's existing customers or potential buyers on behalf of another company.
Copying or securing a copy of the client list without authority.
Selling or sharing the client list with unauthorized third parties.

Even though the non-solicitation agreement seems to be overlooked, it is a necessary legal document and a must for companies to incorporate within their standard business contracts to ensure that employees and sales staff do not take away their potential customers.

Also, you never have to be without the support and counsel of fellow business owners if you join our entrepreneur and business Facebook group. 

Daily we share information and content for business owners. 

Click here now to join, tell us who you are, and always have the information that you need to support your company’s success. 

Do not delay...as your success may depend on it.


Yoel Molina, Esq. (AKA “Mo”)

​Feel free to join our WhatsApp group if you want to know more aboutt his and more!
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    Yoel “Mo” Molina, I am a lifelong resident of Miami, Fl.  I am a graduate of Miami Senior High, Class of 1992, Georgia Institute of Technology, B.S.  1997 and University of Maine School of Law, J.D. 2001.  I have been practicing law in Miami Since 2001. I am a former training prosecutor in the Miami-Dade State Attorney’s Office.  I have experience in jury trials, appeals, and administrative hearings. I have appeared before judges across the State. My experience ranges from civil litigation matters, collection matters, foreclosure, business and corporate, contracts, real estate, leases and employment matters..

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"Mr. Molina has always been there for us with timely, reliable and competent advice. He is an important and valuable part of our team."  Corporate Client Eric Delgado, President of American International Export, Inc., a worldwide importer and exporter of brand name appliance parts.
"Yoel has been responsive and attentive to our company’s best interests and needs.   He has been a valuable resource to our company.  Any company that enlists his services would be in good hands-- including our own clients.” Corporate Client Gibran Flynn - Co-Owner and Founder of Eleva Solutions, Inc., the South Florida leader of outsourced HR, Staffing, Training, and Loss Prevention.
"My name is Anastasia Yecke Gude and I am the owner of Healing Hands Therapeutic Massage LLC.  In the process of my company’s growth and expansion, I suddenly found myself a few weeks ago in need of a 1099 contractor agreement, and I needed it ASAP.  As in, the very next day!  I contacted the Law Office of Yoel Molina and his assistant put me in touch with Mo.  I sent him what I had drafted up and he replied within a few hours with suggested revisions and clarifications, as well as a few insights I had not even considered.  I was thoroughly impressed by the quality of work he provided, especially considering the time crunch I put him in (sorry, Mo!).  I definitely recommend his services to anyone in need of a good contract attorney, and I will be calling him again for future work…hopefully in less of a rush next time!"